Notices | Works
Upcoming Work on The HEAnet Data Centre Network Fleet starts: (10:00 09.04.2025) PLANNED
| Notice ID 122595 | End 18:00 09.04.2025 | Scheduled Yes |
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Please be advised of this upcoming work on the HEAnet data centre network fleet.
As the current fleet will soon be end of life, HEAnet will be integrating a new data centre network fleet with the current data centre fleet in their Parkwest DC.
The work will involve connecting the present data centre network to the new data centre network in this window. This will allow for the gradual and controlled migration of services from the present infrastructure to the new infrastructure over the next couple of months.
This work is due to take place on the 9th of April 2025, within a window of 09:00 to 17:00.
Note that in this work window, only the management network between the two networks will be brought up. Services on the present network will remain there and we do not envisage impact to services as a result.
updated on (11:50 28.03.2025) |
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Services
media.heanet.ie
OK
FileSender
OK
Netflow Portal
Problems Detected
heanet-amc.ivanticloud.com
OK
gatekeeper.heanet.ie
OK
Listerv website
OK
Edugate Registry and Metadata on https://edugate.heanet.ie
OK
Edugate website https://edugate.heanet.ie
OK
eduroam visitor access eva.eduroam.ie
OK
Edugate Portal
OK
eduroam National Gateways
OK
Listerv SMTP Mail Server
OK
Notices | Works (Closed)
Planned changes to HEAnet CW datacentre starts: (08:00 20.03.2025) RESOLVED
| Notice ID 118975 | End 17:00 20.03.2025 | Scheduled Yes |
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Please be advised of this upcoming work on the HEAnet data centre network fleet.
As the current fleet will soon be end of life, HEAnet will be integrating a new data centre network fleet with the current data centre fleet in their Citywest DC.
The work will involve connecting the present data centre network to the new data centre network in this window. This will allow for the gradual and controlled migration of services from the present infrastructure to the new infrastructure over the next couple of months.
This work is due to take place on the 20th of March 2025, within a window of 08:00 to 17:00.
Note that in this work window, only the management network between the two networks will be brought up. Services on the present network will remain there and we do not envisage impact to services as a result.
updated on (15:01 14.03.2025) |
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Investigating DNS Issue RESOLVED
| Notice ID 101172 | End (TBD) | Scheduled No |
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All services have now been fully restored. HEAnet continue to work on stabilising the service and investigating the root cause.
However, if you are still seeing issues, please contact us on 01-6609040 or noc@heanet.ie
We would like to apologise for the inconvenience caused.
No further updates will be sent on this issue, and an RFO (Reason for Outage) report will be sent to all parties in due course.
updated on (14:17 06.01.2025) |
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RFO has been sent to clients, for more information please email noc@heanet.ie
updated on (09:36 14.01.2025) |
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HEAnet Christmas Change Freeze starts: (16:00 13.12.2024) RESOLVED
| Notice ID 86037 | End 09:00 06.01.2025 | Scheduled Yes |
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Please be advised that HEAnet will be implementing our yearly winter Change Freeze on production network & services during the following window:
Start: 16:00 on Friday 13th December 2024
End: 09:00 on Monday 6th January 2025
(All times in GMT)
During this time only emergency works will be carried out, in line with industry best practises.
If you have any queries or issues please do not hesitate to contact us at noc@heanet.ie or on +353-1-660 90 40
updated on (14:24 11.11.2024) |
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