Notices | Works
Asiera Change Freeze Notification X2 starts: (17:30 29.06.2026) PLANNED
| Notice ID 236135 | End 09:00 13.07.2026 | Scheduled Yes |
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To support a number of upcoming high-profile events, including activities associated with Ireland's EU Presidency, 2 Network Change Freezes will be implemented by Asiera during late June and early July.
This measure is being put in place to help maintain network stability, minimise operational risk, and ensure the continued delivery of reliable services throughout these periods.
During the freeze windows, non-essential network changes, upgrades, and maintenance activities will be suspended.
Only emergency or business-critical changes will be considered through the appropriate approval process. Please contact us on noc@asiera.ie or 01-6609040 if you have any queries on this.
Network Change Freeze Periods
2026/06/29 17:30 – 2026/07/06 09:00
and
2026/07/08 15:00 – 2026/07/13 09:00
We appreciate your cooperation and understanding as we work to ensure a stable and resilient network environment during these important events.
updated on (08:19 18.06.2026) |
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Services
media.heanet.ie
OK
FileSender
OK
Netflow Portal
OK
heanet-amc.ivanticloud.com
OK
gatekeeper.heanet.ie
OK
Listerv website
OK
Edugate Registry and Metadata on https://edugate.heanet.ie
OK
Edugate website https://edugate.heanet.ie
OK
eduroam visitor access eva.eduroam.ie
OK
Listserv website
OK
Netflow
OK
Edugate Portal
OK
eduroam National Gateways
OK
Listerv SMTP Mail Server
OK
Listserv SMTP Mail Server
OK
Notices | Works (Closed)
Ongoing upgrade of our DNS infrastructure starts: (09:00 09.04.2026) RESOLVED
| Notice ID 216096 | End 10:00 09.04.2026 | Scheduled Yes |
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Date & Time: 31 March 2026, 08:00–09:00
Description
As part of the ongoing upgrade of our DNS infrastructure, Asiera will be working on the resolvers at 193.1.186.2.
This update is required to support the migration to the new DNS resolvers and ensure improved stability and performance.
Expected Impact
A brief interruption on 193.1.186.2 may occur during the switchover. However, most devices should already be configured with the secondary resolver (193.1.186.3) and the associated IPv6 addresses (2001:770:f8::c101:ba02, 2001:770:f8::c101:ba03) for redundancy. While a short period of increased latency is possible, a full service outage is not expected.
If you have any questions or need further clarification, please contact us on 01-6609040 or at noc@heanet.ie
updated on (15:56 23.03.2026) |
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As part of the ongoing upgrade of our DNS infrastructure, Asiera will be working on the resolvers at 193.1.186.2.
This update is required to support the migration to the new DNS resolvers and ensure improved stability and performance.
Expected Impact
A brief interruption on 193.1.186.2 may occur during the switchover. However, most devices should already be configured with the secondary resolver (193.1.186.2) and the associated IPv6 addresses (2001:770:f8::c101:ba02) for redundancy. While a short period of increased latency is possible, a full service outage is not expected.
If you have any questions or need further clarification, please contact us on 01-6609040 or at noc@heanet.ie
updated on (15:31 02.04.2026) |
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Edugate / SSO access down (Asiera DNS not resolving) starts: (13:45 27.05.2026) RESOLVED
| Notice ID 230032 | End 13:16 27.05.2026 | Scheduled No |
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resolved
updated on (11:16 27.05.2026) |
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HEAnet MS365 tenant move to Asiera starts: (18:30 17.04.2026) RESOLVED
| Notice ID 217995 | End 19:30 18.04.2026 | Scheduled No |
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On Friday 17th and Saturday 18th April 2026 Asiera will be rebranding and renaming the HEAnet MS365 Tenant from heanet.ie to asiera.ie.
Why are we making this change? As you know the merger of HEAnet and EduCampus completed at the end of 2025. We are now making changes within our Microsoft 365 environment. The User Principle Name (UPN) for each user will change from firstname.surname@heanet.ie to firstname.surname@asiera.ie
How will this impact you? There is no impact and no action is required on your part:
Email communications will not be disrupted during the period of the change
Any emails sent to legacy HEAnet staff with the “@heanet.ie” suffix will still be received. This will remain the case for some time
From Monday 20th of April, you can use the “@asiera.ie” suffix on emails to legacy HEAnet staff
Any TEAMS channels which you use with legacy HEAnet staff will continue to work
You can still contact noc@heanet.ie and from Monday the 20th of April you can also contact us at noc@asiera.ie
We can still be contacted by phone on 01 660 9040
This change does not impact communication with our colleagues in the former EduCampus, you should continue to contact legacy EduCampus staff via firstname.surname@educampus.ie. We will be making a change in this regard at a later date and will issue a further communication at that time.
updated on (14:11 10.04.2026) |
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