Notices | Works

Planned Works affecting HEAnet Core Node in ParkWest - 25/06/2024 starts: (09:00 25.06.2024) PLANNED
Notice ID 52350 End 17:00 25.06.2024 Scheduled Yes
Please be aware that HEAnet will be carrying out planned hardware works on one of our core nodes located in our ParkWest Data Centre. These works will take place on Tuesday the 25th of June 09:00 till 17:00. During these works the HEAnet network will experience loss of diversity only. Our remaining 3 core nodes will continue to function, and we envisage no loss of service. All clients with any additional risk or impact will be been contacted directly by email, in addition to this notice. If you have any queries, please do not hesitate to contact us at noc@heanet.ie or by phone on +353-1-660 90 40
updated on (09:06 11.06.2024)

Clients
All

Services

media.heanet.ie
OK 
FileSender
OK 
Netflow Portal
OK 
heanet-amc.ivanticloud.com
OK 
gatekeeper.heanet.ie
OK 
Edugate Portal
OK 
eduroam National Gateways
OK 



Planned Work - HEAnet maintance of core routers - 05/06/2024 starts: (10:00 05.06.2024) RESOLVED
Notice ID 47939 End 18:00 05.06.2024 Scheduled Yes
As a part of ongoing HW refreshment project HEANET is going to remove some of the cards which are EoL on 2 of the core routers (1 in CWT and 1 in PW). No outages are expected as the cards are hot swappable. The impact is "at risk. Window: 5th of June 09.00 - 17.00 Impact is below. Risk for LOS: Nordunet BGP Peering Risk for LOD: UCC, UL, SETU WAT, HEANET Risk for LOR: SNRE Risk for LOR: TCD DR Link1, Schools, SNRE Risk for LOD: TUS Athlone, RCSI, MU, ITC, Met Eireann
updated on (12:49 20.05.2024)
Please be aware that these works have now been completed, with no impact to service. If you have any queries or are experiencing any issues please do not hesitate to contact us at noc@heanet.ie or on +353-1-660 90 40.
updated on (13:58 05.06.2024)

Clients
WIT,UL,UCC,TCD,RCSI,MU,ITC,AIT
Multiple circuits down starts: (06:39 18.05.2024) RESOLVED
Notice ID 47541 End 12:00 18.05.2024 Scheduled No
HEAnet is currently investigating the loss of connectivity on Saturday morning at about 05:39 to about 11:00. Circuits identified during the outage are: - EN21322​ , EN18695, EN26198​, EN26186​, EN17892, EN17889, EN17856      More updates to follow
updated on (10:30 20.05.2024)
RFO issued. Closing notice.
updated on (14:14 30.05.2024)

Clients
LIT,ITC,ICGP,GRETB,DIAS,CMETB
Planned Works affecting HEAnet Core Node in ParkWest - 23/05/2024 starts: (11:00 23.05.2024) RESOLVED
Notice ID 45544 End 15:00 23.05.2024 Scheduled Yes
Please be aware that HEAnet will be carrying out planned hardware works on one of our core nodes located in our ParkWest Data Centre. These works will take place on Thursday the 23rd of May from 09:00 till 13:00. During these works the HEAnet network will experience loss of diversity only. Our remaining 3 core nodes will continue to function, and no outage is anticipated. All clients with additional impact have been contacted directly by email, in addition to this notice If you have any queries, please do not hesitate to contact us at noc@heanet.ie or by phone on +353-1-660 90 40
updated on (14:40 08.05.2024)
Planned works completed as expected with no impact to services.
updated on (09:17 24.05.2024)

Clients
All