Notices | Works
Services
media.heanet.ie
OK
FileSender
OK
Netflow Portal
OK
heanet-amc.ivanticloud.com
OK
gatekeeper.heanet.ie
OK
Listerv website
OK
Edugate Registry and Metadata on https://edugate.heanet.ie
OK
Edugate Portal
OK
eduroam National Gateways
OK
Listerv SMTP Mail Server
OK
Notices | Works (Closed)
Investigating DNS Issue RESOLVED
| Notice ID 101172 | End (TBD) | Scheduled No |
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All services have now been fully restored. HEAnet continue to work on stabilising the service and investigating the root cause.
However, if you are still seeing issues, please contact us on 01-6609040 or noc@heanet.ie
We would like to apologise for the inconvenience caused.
No further updates will be sent on this issue, and an RFO (Reason for Outage) report will be sent to all parties in due course.
updated on (14:17 06.01.2025) |
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RFO has been sent to clients, for more information please email noc@heanet.ie
updated on (09:36 14.01.2025) |
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| Clients |
| All |
HEAnet Christmas Change Freeze starts: (16:00 13.12.2024) RESOLVED
| Notice ID 86037 | End 09:00 06.01.2025 | Scheduled Yes |
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Please be advised that HEAnet will be implementing our yearly winter Change Freeze on production network & services during the following window:
Start: 16:00 on Friday 13th December 2024
End: 09:00 on Monday 6th January 2025
(All times in GMT)
During this time only emergency works will be carried out, in line with industry best practises.
If you have any queries or issues please do not hesitate to contact us at noc@heanet.ie or on +353-1-660 90 40
updated on (14:24 11.11.2024) |
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| Clients |
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Emergency Reboot of Plesk 4 - Site Impact expected starts: (12:30 04.12.2024) RESOLVED
| Notice ID 92271 | End 12:40 04.12.2024 | Scheduled No |
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Please be aware that we will be performing an emergency reboot of one of our Plesk hosting instances - plesk4.heanet.ie
We require this reboot to investigate functionality issues affecting a site hosted on our Plesk4 hosting platform.
You are receiving this email as you own a webhosting subscription hosted on Plesk4, which will be impacted by this reboot.
We anticipate that client websites hosted on Plesk4 will experience less then 10 minutes of downtime starting midday 12:30 today, Wednesday the 4th of December.
We apologize for any inconvenience.
If you have any queries please do contact us by email on noc@heanet.ie or by phone at +353 1 660 9040
updated on (11:58 04.12.2024) |
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Please be advised that this reboot has been completed and sites hosted on Plesk4.heanet.ie should be fully online again.
Estimated impact was less then 5 minutes of downtime during the reboot.
No further downtime nor impact expected.
updated on (12:52 04.12.2024) |
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