Services

media.heanet.ie
OK 
FileSender
OK 
Netflow Portal
OK 
gatekeeper.heanet.ie
OK 
Edugate Portal
OK 
eduroam National Gateways
OK 



Sectigo Access Issues starts: (11:00 17.07.2024) RESOLVED
Notice ID 59708 End 14:15 17.07.2024 Scheduled No
Access to Sectigo restored as of 12:15 A security feature was enabled which restricted access to the SCM entirely. This has since been disabled and we are communicating with Sectigo regarding initial cause. No further disruption expected, this ticket will close after some monitoring.
updated on (13:14 17.07.2024)
HEAnet is currently working to restore access to the Sectigo webpage (Portal)" Due to security features update, some clients are unable to access Sectigo webpage (Portal). We are currently collaborating to with Sectigo to resolve this issue. Sorry for any incontinences as a result of this issue. We will update you shortly, status updates will be available on status.heanet.ie.
updated on (13:13 17.07.2024)

Clients
All
Planned Works affecting HEAnet Core Node - 16/07/2024 starts: (08:00 16.07.2024) RESOLVED
Notice ID 56966 End 14:00 16.07.2024 Scheduled Yes
Please be aware that HEAnet will be carrying out planned hardware works on one of our core nodes. These works will take place on Tuesday the 16th of July 08:00 till 14:00. During these works the HEAnet network will experience loss of diversity only. Our remaining 3 core nodes will continue to function, and we envisage no loss of service. All clients with any additional risk or impact will be contacted directly by email, in addition to this notice. If you have any queries, please do not hesitate to contact us at noc@heanet.ie or by phone on +353-1-660 90 40
updated on (15:26 03.07.2024)
These works have completed successfully. We will monitor and close this public ticket within the next day. If you have any queries or are experiencing any issues please do not hesitate to contact us at noc@heanet.ie or by phone on +353-1-660 90 40
updated on (13:35 16.07.2024)

Clients
All
Planned Works affecting HEAnet Core Node in CityWest - 09/07/2024 starts: (10:00 09.07.2024) RESOLVED
Notice ID 55410 End 18:00 09.07.2024 Scheduled Yes
Please be aware that HEAnet will be carrying out planned hardware works on one of our core nodes located in our Citywest Data Centre. These works will take place on Tuesday the 9th of July 09:00 till 17:00. During these works the HEAnet network will experience loss of diversity only. Our remaining 3 core nodes will continue to function, and we envisage no loss of service. All clients with any additional risk or impact will be been contacted directly by email, in addition to this notice. If you have any queries, please do not hesitate to contact us at noc@heanet.ie or by phone on +353-1-660 90 40
updated on (09:39 26.06.2024)
Works have completed as expected, and we will close this ticket after monitoring.
updated on (15:06 09.07.2024)

Clients
All