Notices | Works
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Notices | Works (Closed)
Brief outage on Core Node in Limerick starts: (13:03 11.04.2024) RESOLVED
| Notice ID 40518 | End 13:18 11.04.2024 | Scheduled No |
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HEAnet has observed a brief outage on one of our Core nodes in Limerick.
This outage coincided with scheduled maintenance on the redundant node for Limerick, and as a result certain clients may have seen a brief loss of connectivity.
Services should now be restored, however we will continue to monitor and investigate.
Further details and updates to come.
updated on (11:43 11.04.2024) |
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Clients that may have seen an outage: UL: UL City Centre, UL Riverpoint, UL Parkpoint, UL MIC, UL CERC and UL Outreach. LCETB: LC ETB Office. TUS: Georges Quay and School of Art & Design.
updated on (12:21 11.04.2024) |
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HEAnet have determined the reason for the outage. We are now investigating the causes. As the coinciding work has completed we have restored full resilience to Limerick.
updated on (12:25 11.04.2024) |
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An RFO report has been sent to all Clients for this Incident on 18/04/2024. If you require further information, please contact us on 01 6609040 or at noc@heanet.ie
updated on (12:39 19.04.2024) |
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| Clients |
| UL,TUS,LCETB |
Planned Works affecting HEAnet Core Node in Parkwest - 03/04/2024 starts: (12:00 03.04.2024) RESOLVED
| Notice ID 35987 | End 17:00 03.04.2024 | Scheduled Yes |
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Please be aware that HEAnet will be carrying out planned hardware works on one of our core nodes located in our Park West Data Centre.
These works will take place on Wednesday the 3rd of April, from 09:00 till 14:00.
During these works the HEAnet network will experience loss of diversity only. Our remaining 3 core nodes will continue to function, and no outage is anticipated.
Any clients with further impact will be contacted directly via a separate Email.
If you have any queries, please do not hesitate to contact us at noc@heanet.ie or by phone on +353-1-660 90 40
updated on (16:24 22.03.2024) |
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These works have been successfully completed as scheduled. We will close our Public Ticket for these works off shortly. If you have any queries, please do not hesitate to contact us at noc@heanet.ie or by phone on +353-1-660 90 40
updated on (13:31 03.04.2024) |
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| Clients |
| All |
Issues accessing FileSender starts: (12:30 26.03.2024) RESOLVED
| Notice ID 36737 | End 14:50 26.03.2024 | Scheduled No |
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HEAnet is aware of intermittent issues accessing our Filesender service (https://filesender2.heanet.ie and https://filesender1.heanet.ie)
Clients may have seen 'Failed to Connect to DataBase error' when trying to use the service.
A fix has been applied and service should now be fully restored, though you may need to re-connect to FileSender to continue usage. We apologise for any inconvenience
A public notice is available on our site: https://status.heanet.ie/
If you have any queries, please do not hesitate to contact us at noc@heanet.ie or by phone on +353-1-660 90 40
updated on (15:04 26.03.2024) |
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An RFO has been sent out for this incident, and we will not close off this Public Notice.
updated on (10:30 04.04.2024) |
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| Clients |
| All |